Free shipping within Continental US.
We know returns are expensive and annoying— so we're doing our best to make it easy for you. If you'd like to make a return, contact us and we'll provide a return label (with tracking). Simply tape it on your original packaging, and scan it in at your local post office. Please note we can't be held responsible for packages we do not receive. Once we receive your package, we'll refund you less return shipping cost ($10 for domestic orders, $15 for international orders). For exchanges, please simply return your unwanted item and re-purchase a different one. If you feel like your order is a special case, contact us and we'll have a chat!
Hopefully two weeks is long enough to decide if you want your stuff. We offer full refunds for up to 14 days (from delivery). Make sure the item is unused, in the same condition that you received it, and in its original packaging (and alongside its free matching scrunchie, if applicable). Once your return is received, give us a day to process and approve your return. Refunds will be automatically applied to your original method of payment within 3-5 business days. If it's taking longer, contact your bank as they may delay refunds before they're officially posted. If you’ve done this and still have not received a refund, contact us ASAP at chat@girloftheearth.com. Please note final sale items are non-returnable.
