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FREQUENTLY ASKED QUESTIONS

What is SHOWFIELDS?

SHOWFIELDS is a revolutionary retail concept built to engage and inspire your sense of discovery through revolving experiences with the brands and communities shaping our future. We partner with brands to create a stage for immersive storytelling and unlock new offline channels for growth


Where is SHOWFIELDS located? 

SHOWFIELDS is currently located at 11 Bond Street in New York. Stay tuned for our MIAMI location, coming late 2020!


Who are your brand partners? How are they selected?

To keep it simple, our partners are brands who inspire us. SHOWFIELDS builds a curation every six months of the most interesting direct-to-consumer brands, giving them an opportunity to interact with their consumers IRL.  With our new online shopping experience, we are excited to give these brands an additional way to connect with their community!


What is your shipping policy? 

Shipping is currently available to the Continental US only. All shipping is free!


When will my order arrive?

We fulfill online orders within 24 hours of receiving the order. Orders will be shipped via USPS, FedEx, or UPS and ought to arrive within 3-5 business days, unless otherwise stipulated.


What is your return and refund policy? 

All returns and refunds are handled directly by our amazing brand partners. You can find more details on their refund policies under each item's product description

 

Who is fulfilling my product deliveries?
SHOWFIELDS serves solely as a platform for our brand partners. Products sold here are fulfilled by each individual merchant separately. Information you provide at checkout to complete your transaction is therefore given directly to the specific brand completing fulfillment of that product.

 

Where can I reach out about other questions?

Shoot us an email to hello@showfields.com!